BUPA FAQ

BUPA FAQBUPA is a leading healthcare organization that was established more than 60 years ago. BUPA works with many of the leading hospitals and medical clinics around the world to provide its customers with first rate affordable medical cover. For more details, read the following BUPA FAQ, and their customer service staff at the BUPA contact number can also assist in these queries.

How do I Contact BUPA?

There are a number of different ways to contact a member of the BUPA team. The company can be contacted either by phone, email of writing and a rapid response is guaranteed. BUPA’s Customer Service Centre can be contacted by sending an email to csc@bupa.co.uk, For more information visit http://www.bupa.co.uk/contact-us.

How do I Make a Claim?

Simply visit one of BUPA’s affiliated hospitals and clinics and show your membership card. The medical centre will send all of the eligible expenses directly to BUPA for settlement. For people who are admitted to a hospital as an inpatient, the hospital will call BUPA to conform their level of cover. Only listed hospitals are covered by BUPA. After treatment has been given, BUPA customers then need to send the company documents including the original invoice, the original receipt and a medical certificate that shows the name of the person treated as well as a full description of the treatment given, the condition that the individual was treated for and the date a duration of the treatment. 

How to I claim for Treatment in Another Country?

Simply follow the procedure that is detailed above. People who have a serious accident and have no funds to pay for treatment in advance should ask the medical centre to call the phone number on their BUPA membership card. BUPA will then conform the policy details and arrange a direct settlement. 

What Am I Covered For?

BUPA offers a large number of different policies, and the exact things that each individual is covered for will vary according to the details of their policy and the level of the cover that they have selected. It is a good idea to take the time to check your BUPA policy carefully in order to become familiar with the details in advance. It is also possible to change the level of your policy if you desire additional coverage at any time. 

Of course, this is just a small selection of the top BUPA FAQ sections. Other questions that are often asked include the cost and duration of policies.